Beloved Promises

Terms and Conditions

Effective date: 1 August 2026

These Terms and Conditions govern your access to and use of Beloved Promises, including our website, account services, Invitation builder, hosted Invitation pages, RSVP functions and related features.

Beloved Promises is operated by Corevia Studios Pte. Ltd., a company incorporated in Singapore with UEN 202624870W and registered address at 07 Seletar Road, Singapore 807014.

Please read these Terms carefully. By creating an account and selecting the checkbox confirming that you agree to these Terms and our Privacy Policy, you enter into a binding agreement with Corevia Studios Pte. Ltd.

1. Definitions

In these Terms:

“Account Holder” means the individual, couple, family member, wedding planner, agency, business or other person who creates or controls a Beloved Promises account.

“Beloved Promises”, “we”, “us” or “our” refers to Corevia Studios Pte. Ltd.

“Content” means photographs, music, names, written material, wedding information, family information, guest information, directions, schedules, messages and other information uploaded, entered or provided through the Service.

“Guest” means a person who accesses an Invitation or submits an RSVP, message, wish or other information through an Invitation.

“Invitation” means a digital wedding invitation created and hosted through Beloved Promises.

“Service” means the Beloved Promises website, Invitation builder, hosted Invitation pages, RSVP functions and all related services and features.

“User” or “you” means an Account Holder or another person accessing or using the Service, as applicable.

2. Eligibility

You must be at least 18 years old to independently create and operate an account.

A person below 18 years old may use the Service only with the permission and supervision of a parent or legal guardian.

The parent or legal guardian must accept these Terms on the minor’s behalf and will be responsible for the minor’s use of the Service.

The Account Holder does not need to be one of the people getting married. Wedding planners, family members, representatives, agencies and businesses may create Invitations on behalf of a couple.

Where you create or manage an Invitation for another person, you confirm that:

  1. you have their permission to do so;
  2. you are authorised to provide their information and Content;
  3. you have informed them about how their information will be used;
  4. you have obtained all necessary consents; and
  5. your actions do not breach any agreement, law or duty owed to another person.

The Service may be offered to Users in Singapore, Southeast Asia, the Pacific region, Europe, North America and other supported locations.

Availability, payment methods and features may differ by country.

3. Acceptance of these Terms

You accept these Terms when you create an account and select the checkbox stating that you agree to the Terms and Conditions and Privacy Policy.

The acceptance checkbox must be selected before an account can be created.

You may not create or use an account if you do not agree to these Terms.

You should retain a copy of the Terms that apply when you create your account or make a purchase.

We may require you to accept an updated version of these Terms where material changes are introduced.

4. The Beloved Promises Service

Depending on the features available at the relevant time, Beloved Promises may provide:

  1. a digital wedding Invitation builder;
  2. hosted Invitation webpages;
  3. customisable templates;
  4. RSVP collection and management;
  5. guest wishes and messages;
  6. photo galleries;
  7. background music;
  8. wedding location and transport information;
  9. couple and family information;
  10. wedding schedules;
  11. countdowns;
  12. contact information;
  13. loading screens;
  14. free-text information sections; and
  15. other related features introduced from time to time.

Some features may only be available to paid Users, certain regions or supported devices.

Beloved Promises does not currently provide:

  1. downloadable Invitation designs;
  2. printable Invitation designs;
  3. AI-generated Invitation Content;
  4. wedding-planning services;
  5. professional design services;
  6. concierge services; or
  7. personal Invitation editing services.

5. What Beloved Promises does not do

Beloved Promises provides a digital platform and does not act as:

  1. a wedding planner;
  2. an event organiser;
  3. a representative of the couple or their Guests;
  4. a wedding vendor;
  5. a bank or payment institution for transfers between couples and Guests;
  6. an escrow provider;
  7. a guarantor of Guest attendance; or
  8. a verifier of wedding information supplied by Users.

We do not guarantee:

  1. that a Guest will receive an Invitation;
  2. that a Guest will open or respond to an Invitation;
  3. that a Guest will attend the wedding;
  4. that information entered by a User or Guest is complete or accurate;
  5. that an Invitation link, email, message or notification will be successfully delivered;
  6. the performance of wedding vendors or other third parties; or
  7. the success of arrangements made between couples, Guests, planners, agencies and vendors.

6. Accounts and account security

You are responsible for:

  1. providing accurate account information;
  2. maintaining access to your registered email address;
  3. keeping your login credentials and one-time passwords secure;
  4. preventing unauthorised access to your account;
  5. ensuring that only authorised persons use your account; and
  6. informing us promptly if you suspect unauthorised access.

Email one-time-password verification confirms access to an email address. It does not verify a person’s legal identity or confirm that the person is authorised to represent a couple.

Three-D Secure or similar payment authentication may be used to authenticate a payment-card transaction. It does not verify ownership of a Beloved Promises account or confirm authority to act for a couple.

You must not share access to the Invitation builder with unauthorised designers, contractors or other persons.

You remain responsible for all activity conducted through your account.

We may request additional verification where we reasonably suspect fraud, account misuse or unauthorised access.

7. One purchase per wedding

Unless otherwise stated at checkout, each purchase is for one Invitation relating to one wedding or wedding celebration.

A purchase may not be:

  1. transferred to another account;
  2. transferred to another couple;
  3. divided between multiple weddings;
  4. resold;
  5. sublicensed; or
  6. used to provide Invitation services commercially to multiple customers.

Wedding planners, agencies and businesses may purchase and manage Invitations for their customers, but each separate wedding requires a separate purchase.

8. Invitation creation and event dates

An Invitation may only be created for an event date permitted by the Invitation builder.

Unless otherwise stated within the Service, the wedding or event must take place no more than 330 days from the Invitation’s creation date.

You are responsible for checking the wedding date, time, venue, contact details, schedule, directions and all other Invitation information before sharing or publishing the Invitation.

Where the Service permits it, the event date may be changed once after the Invitation is first saved or published.

Once the permitted date change has been used, further event-date changes may not be available.

We are not responsible for loss or disruption arising from an incorrect date, location, contact detail or other information entered or approved by the Account Holder.

9. Free, beta and unpaid Invitations

We may provide free beta access, free previews, trial access or unpaid Invitation-building access.

Unless otherwise stated:

  1. a free or unpaid Invitation may display a Beloved Promises watermark;
  2. it may have restricted features;
  3. it will not receive the full paid hosting period;
  4. it may become inaccessible seven days after its creation date; and
  5. its Content and RSVP information may subsequently be permanently deleted.

After a free or unpaid Invitation becomes inaccessible, it may be permanently deleted from our active systems within approximately two to three days.

We do not guarantee that a reminder will be sent before the Invitation becomes inaccessible or is deleted.

You are responsible for completing payment before the applicable deadline if you wish to retain the Invitation.

Free, beta, trial, preview and unpaid Invitations are provided without charge and on an “as available” basis.

10. Paid Invitations and expiry

Once payment is successfully completed:

  1. the applicable payment watermark will be removed;
  2. the Invitation will no longer be subject to the seven-day unpaid deletion period; and
  3. the Invitation will follow the paid Invitation expiry rules.

Unless a different period is expressly stated at checkout, a paid Invitation will remain available until the earlier of:

  1. 330 days after its creation date; or
  2. 30 days after the stated wedding or event date.

When an Invitation expires:

  1. the Invitation will become inaccessible;
  2. its Content and associated RSVP information may be permanently deleted from our active systems approximately two to three days later;
  3. the Invitation cannot be restored;
  4. the hosting period cannot be extended;
  5. the Invitation design cannot be exported or downloaded; and
  6. no deletion reminder is guaranteed.

Where an RSVP export function is available, Account Holders should download the RSVP records they require before the Invitation expires.

11. Account deletion

You may request or initiate account deletion through the available account controls.

Deleting an account may immediately make every associated Invitation inaccessible.

Deletion may permanently remove:

  1. Invitation Content;
  2. photographs and music;
  3. wedding information;
  4. guest messages;
  5. RSVP information; and
  6. other account information.

Deleted Invitations cannot be restored.

We may retain limited records where reasonably necessary for:

  1. payment and accounting records;
  2. taxation;
  3. fraud prevention;
  4. security investigations;
  5. dispute handling;
  6. enforcement of these Terms; or
  7. compliance with legal obligations.

Information may also remain temporarily in secure backups, system logs or disaster-recovery systems until overwritten or deleted through normal retention cycles.

12. Prices and payment

Prices are displayed at checkout in Singapore dollars unless otherwise stated.

Unless expressly stated otherwise, displayed consumer prices include applicable Singapore Goods and Services Tax.

Beloved Promises may be provided at no charge during a beta period.

Paid Invitations will be offered at the price displayed on the website or checkout page. Promotional and soft-launch prices may differ from future prices.

Payment is charged as a one-time payment at checkout. It is not a recurring subscription unless a different arrangement is clearly stated before purchase.

Payments are processed through Stripe or another payment provider identified at checkout.

We do not directly store complete payment-card details.

A successful payment activates only the Invitation and features described at checkout.

13. Failed, reversed or incomplete payments

If payment fails, is declined, reversed or remains incomplete:

  1. paid features will not be activated;
  2. the watermark may remain;
  3. the Invitation will remain subject to the unpaid seven-day deletion period; and
  4. the Invitation may be deleted if payment is not successfully completed before the relevant deadline.

You are responsible for checking that payment has been completed successfully.

14. Promotions and price changes

We may offer promotional prices, discount codes, campaign offers or beta pricing.

Promotions may:

  1. be subject to additional conditions;
  2. expire on a stated date;
  3. be limited by account, Invitation, region or availability;
  4. be withdrawn where misuse or fraud is suspected; and
  5. not be combined with other promotions.

We may change our prices at any time.

A price change will not retrospectively increase the amount already paid for an existing Invitation.

New prices will apply to future purchases.

15. Refund policy

Except where required by applicable law, all payments are final and non-refundable.

We do not ordinarily provide a refund because:

  1. you changed your mind;
  2. the wedding was postponed, cancelled or relocated;
  3. you no longer require the Invitation;
  4. you failed to complete or publish the Invitation;
  5. a Guest did not receive, open or respond to the Invitation;
  6. you entered incorrect information;
  7. you did not use all available features;
  8. you chose to delete your account or Invitation;
  9. the Invitation expired under these Terms; or
  10. your account or Invitation was suspended or terminated because you violated these Terms.

We may provide a refund where:

  1. a duplicate payment is verified; or
  2. a substantial technical failure attributable to Beloved Promises prevents the purchased Invitation from being used and we are unable to provide a reasonable remedy.

You must contact us promptly and provide information reasonably required to investigate the issue.

Approved refunds will ordinarily be returned to the original payment method.

Refund-processing times may depend on Stripe, the card issuer or another payment provider.

Nothing in this section excludes a refund, cancellation right or other remedy that cannot lawfully be excluded.

16. Cancellations and chargebacks

An Invitation purchase cannot ordinarily be cancelled after successful checkout.

Before initiating a chargeback, you should contact us at contact@coreviastudios.com so that we have an opportunity to investigate and address the matter.

We may dispute a chargeback that we reasonably believe is invalid, fraudulent or inconsistent with our transaction and service records.

Where a payment is charged back, reversed or disputed, we may suspend the related Invitation or account while the matter is investigated.

17. Your Content

You retain ownership of Content that you own and upload to the Service.

By uploading, entering or providing Content, you grant us a non-exclusive, worldwide, royalty-free and limited licence to:

  1. host and store the Content;
  2. reproduce and display it through the Invitation;
  3. resize, compress, crop, transcode or optimise it;
  4. create technical copies and backups;
  5. transmit it to authorised service providers;
  6. process it to provide RSVP and account functions; and
  7. use it as otherwise reasonably necessary to operate, secure and support the Service.

This operational licence ends when the Content is deleted from our active systems, except where temporary backup, legal, security, accounting or dispute-related retention is required.

You confirm that:

  1. you own the Content or have the necessary permission to use it;
  2. you have permission to provide identifiable photographs and personal information relating to other people;
  3. the Content is accurate to the best of your knowledge;
  4. the Content does not infringe copyright, privacy, confidentiality, publicity or other rights;
  5. the Content does not violate any law; and
  6. providing the Content does not breach an obligation owed to another person.

18. Photographs, music and media

You are solely responsible for ensuring that you have all necessary rights and permissions for every photograph, music file, recording, video or other media item uploaded to an Invitation.

The availability of an upload feature does not mean that Beloved Promises owns, approves or has licensed the uploaded material.

You must not upload commercial music, photographs or other protected material unless you have permission or another lawful right to use it.

You accept responsibility for copyright and other claims arising from Content you upload.

We may remove or disable Content if we receive a credible copyright, privacy or other rights complaint.

Where video uploads or additional media features become available in the future, this section will apply to those features.

19. Prohibited Content

You must not upload, enter, publish or transmit Content that:

  1. is unlawful, fraudulent, threatening, harassing or abusive;
  2. infringes another person’s intellectual-property rights;
  3. violates privacy, confidentiality or data-protection rights;
  4. contains malware, malicious code or harmful files;
  5. impersonates another person;
  6. promotes unlawful activity;
  7. is deceptive or materially misleading;
  8. exploits or harms a minor;
  9. contains confidential financial credentials;
  10. contains cryptocurrency wallet addresses;
  11. is sexually explicit, violent or grossly offensive; or
  12. is otherwise inappropriate for a wedding-Invitation service.

We may remove Content or restrict access without advance notice where reasonably necessary to prevent harm, comply with law or protect the Service, its Users or third parties.

20. Free-text sections and financial information

Beloved Promises may provide general free-text sections that allow Account Holders to add their own notices or information.

These sections are not designed for banking, payment, cryptocurrency or confidential financial information.

You must not publish:

  1. bank-account numbers;
  2. payment-card information;
  3. online-banking credentials;
  4. PayNow numbers;
  5. payment QR codes;
  6. cryptocurrency addresses;
  7. passwords or security codes; or
  8. other confidential financial information.

Beloved Promises does not process, verify, facilitate or guarantee payments between couples and Guests.

Payments processed through Stripe relate only to the Account Holder’s payment for a Beloved Promises Invitation.

If you disregard these warnings and publish financial or payment information, you do so at your own risk.

You are solely responsible for the accuracy, legality and consequences of information entered into free-text sections.

We may remove prohibited financial information where we identify it, but we do not guarantee that we will detect or remove every instance.

Beloved Promises is not responsible for transfers, losses, scams, incorrect account details or disputes arising from information entered into a free-text section.

21. Marketing and portfolio use

We will not automatically use your Invitation, photographs, wedding details, guest information, messages or other identifiable Content in:

  1. advertisements;
  2. sample Invitations;
  3. social-media posts;
  4. promotional materials;
  5. community posts; or
  6. our public portfolio.

We may only use identifiable couple or Invitation Content for those purposes after obtaining separate written consent.

Separate consent will be requested for each intended use or campaign.

You may withdraw that consent by contacting us at least seven days before you want the use to stop.

Following a valid withdrawal request, we will remove the relevant Content from active marketing channels under our control within seven days.

We cannot guarantee the removal of:

  1. printed materials already produced or distributed;
  2. material independently copied, shared or reposted by third parties;
  3. archived material that is not publicly accessible;
  4. search-engine caches; or
  5. material that we are legally required to retain.

Withdrawal of marketing consent does not affect your ability to use the Service.

22. Invitation links and public access

Invitations may be made available through:

  1. unique public URLs or slugs;
  2. personalised or guest-specific links;
  3. QR codes; or
  4. other sharing methods provided by the Service.

Unless a specific access-control feature is clearly enabled, anyone who obtains the relevant link or QR code may be able to view the Invitation.

A personalised or guest-specific link does not necessarily mean that the Invitation is password-protected or restricted to one Guest.

Invitations are not password-protected unless we expressly introduce and enable that feature.

Invitation pages may be accessible to search engines and may appear in search results.

The Account Holder is responsible for:

  1. deciding who receives the Invitation link;
  2. understanding that recipients may forward or copy it;
  3. avoiding publication of information that should remain private;
  4. removing sensitive details before sharing the Invitation; and
  5. informing the couple and other relevant people about the Invitation’s accessibility.

We are not responsible for unauthorised viewing resulting from a link or QR code being forwarded, copied, published, indexed or shared.

Deleting or expiring an Invitation does not guarantee the immediate removal of search-engine caches, screenshots or copies held by third parties.

23. Guest RSVPs and information

Depending on the settings chosen by the Account Holder, Guests may provide:

  1. their name;
  2. attendance status;
  3. whether they are associated with the bride or groom;
  4. the number or details of additional attendees;
  5. information about spouses, children or plus-ones;
  6. dietary preferences;
  7. accessibility requirements;
  8. telephone numbers;
  9. email addresses;
  10. remarks;
  11. wishes; and
  12. other wedding-related information.

A telephone number or email address may be compulsory where the Account Holder enables that requirement.

Guests may submit an RSVP without creating a Beloved Promises account.

Guests cannot ordinarily edit an RSVP after it is submitted unless another method is provided by the Account Holder or the relevant functionality is introduced.

The Service does not currently guarantee that Guests will receive an automated RSVP confirmation email.

The Account Holder may remove guest submissions.

We may remove guest messages where required for safety, legal compliance or enforcement of these Terms.

Beloved Promises does not guarantee the accuracy, authenticity or completeness of RSVP information.

24. Responsibilities for Guest information

The Account Holder decides what RSVP information is requested and how that information is used in connection with the wedding.

The Account Holder must:

  1. request only information reasonably necessary for managing the wedding;
  2. inform Guests why information is being requested;
  3. use guest information only for wedding administration unless separate permission or another lawful basis exists;
  4. keep downloaded guest information secure;
  5. not sell guest information;
  6. not use guest information for unsolicited marketing;
  7. not disclose guest information unnecessarily;
  8. handle reasonable Guest correction or deletion requests; and
  9. comply with applicable privacy and data-protection laws.

Beloved Promises technically hosts and processes guest information to provide the Service.

We do not routinely manually review individual RSVP records.

However, authorised access may occur where reasonably necessary for:

  1. system administration;
  2. security;
  3. technical support;
  4. investigation of misuse;
  5. responding to valid requests; or
  6. legal compliance.

25. Guest correction and deletion requests

Guests should ordinarily contact the relevant couple or Account Holder first if they wish to correct or delete information submitted through an RSVP form.

The Account Holder is responsible for handling those requests through the available dashboard functions.

This does not limit any rights a Guest may have under our Privacy Policy or applicable law.

Where a Guest contacts us directly, we may need to verify the request and coordinate with the relevant Account Holder.

26. Downloading RSVP information

Where the feature is available, the Account Holder may download or export RSVP information.

The Invitation design itself is not downloadable or printable unless we expressly introduce such a feature.

Once guest information is downloaded, it is no longer protected solely by Beloved Promises’ systems.

The Account Holder becomes responsible for the security, use, disclosure, retention and deletion of downloaded copies.

Beloved Promises does not currently provide a feature for couples to contact or send mass-marketing communications to Guests through the platform.

27. Intellectual property belonging to Beloved Promises

Beloved Promises and Corevia Studios Pte. Ltd. own or lawfully license all rights in the Service, including:

  1. the Beloved Promises name and logo;
  2. the Invitation-builder software;
  3. templates;
  4. page layouts;
  5. user-interface designs;
  6. illustrations and design assets;
  7. platform text;
  8. source code;
  9. sample Invitations;
  10. animations;
  11. original design elements; and
  12. fonts and other licensed materials.

Your purchase gives you a limited, personal, non-transferable and revocable right to use one hosted Invitation for one wedding.

It does not transfer ownership of the template, software, design or platform to you.

You must not:

  1. download or extract completed designs except through a function expressly provided by us;
  2. reproduce or print the Invitation design for separate distribution;
  3. copy templates or layouts to another platform;
  4. remove branding or technical protections, except where a watermark is automatically removed as a paid feature;
  5. resell or sublicense a template;
  6. use templates to operate a competing or commercial Invitation service;
  7. reverse engineer or extract source code;
  8. scrape or systematically copy the Service;
  9. share builder access with unauthorised persons; or
  10. create derivative templates based substantially on our protected designs.

28. Acceptable use

You must not:

  1. interfere with the operation or security of the Service;
  2. attempt to access another User’s account;
  3. bypass usage limits or access restrictions;
  4. test the Service for vulnerabilities without written permission;
  5. use automated tools to overload or scrape the Service;
  6. use the Service for fraud, impersonation or unlawful activity;
  7. harass Guests, Users or our personnel;
  8. misuse guest information;
  9. resell account or builder access;
  10. make fraudulent payments or chargebacks; or
  11. violate these Terms or our Privacy Policy.

29. Suspension and termination

We may restrict, suspend or terminate an account or Invitation where we reasonably believe that:

  1. payment has not been completed;
  2. fraud or suspicious activity has occurred;
  3. a payment has been charged back;
  4. Content infringes intellectual-property or privacy rights;
  5. the Service is being used for harassment or illegal activity;
  6. guest information has been misused;
  7. a User has attempted to access another account;
  8. a User has interfered with the Service;
  9. usage is excessive, abusive or harmful;
  10. access is being resold;
  11. these Terms or the Privacy Policy have been breached; or
  12. suspension is required by law or a service provider.

Where reasonably practicable, we may provide a warning and an opportunity to correct the issue.

We may act immediately and without prior notice where the matter is urgent, serious, fraudulent, unlawful or creates a risk to Guests, Users, third parties or our systems.

Suspended or terminated Content may be deleted immediately and may not be recoverable.

No refund will ordinarily be provided where suspension or termination results from a breach of these Terms, except where required by law.

You may appeal by contacting contact@coreviastudios.com.

An appeal does not guarantee reinstatement or restoration of deleted Content.

We may refuse future registrations from Users whose accounts were terminated for serious or repeated violations.

30. Service availability

We aim to provide a reliable Service, but uninterrupted availability is not guaranteed.

The Service depends on internet connectivity, cloud infrastructure and third-party providers.

We do not guarantee:

  1. any particular uptime level;
  2. uninterrupted or error-free operation;
  3. delivery of email or OTP messages;
  4. availability of every third-party integration;
  5. compatibility with every device or browser;
  6. that every Invitation will load within a particular time;
  7. successful restoration from backups; or
  8. that the Service will always be available in every country.

A page-load time of approximately two seconds or less is a performance goal and not a contractual guarantee.

31. Supported devices and browsers

The Service is intended to work on recent generally available versions of major desktop and mobile browsers.

We do not guarantee compatibility with every browser, operating system, device, screen size or accessibility configuration.

Older browsers, modified devices, browser extensions, restrictive network settings or unsupported operating systems may affect the appearance or operation of the Service.

Differences in the following may occur between devices:

  1. font rendering;
  2. screen size;
  3. browser controls;
  4. image cropping;
  5. music playback;
  6. animation behaviour; and
  7. loading speed.

32. Upload limits and optimisation

Unless otherwise stated in the Invitation builder, individual uploaded files may be limited to approximately 30 MB.

We may resize, compress, crop, transcode or otherwise optimise uploaded files for mobile display, storage, security and performance.

Optimisation may result in differences from the original file, including:

  1. reduced dimensions;
  2. altered compression;
  3. image cropping;
  4. reduced visual quality; or
  5. reduced audio quality.

You should retain your own original copies of all uploaded Content.

33. Third-party services

The Service may rely on third-party providers, which may include:

  1. Vercel;
  2. Cloudflare;
  3. DigitalOcean;
  4. Stripe;
  5. Google Maps;
  6. email and OTP providers;
  7. analytics providers;
  8. font providers; and
  9. music or media providers.

Third-party services may be subject to their own terms, privacy policies, technical restrictions and availability.

We are not responsible for a third-party provider’s independent acts, omissions, outages, errors or changes.

34. Maintenance

We may perform periodic scheduled maintenance, including approximately every three months where required.

We may also carry out emergency or ad hoc maintenance at any time.

Maintenance may temporarily affect access to:

  1. the Invitation builder;
  2. account dashboards;
  3. hosted Invitation pages;
  4. RSVP functions; or
  5. other Service features.

We will take reasonable steps to minimise unnecessary disruption but cannot guarantee advance notice for emergency maintenance.

35. Feature, template and design changes

We may add, modify, replace, restrict or remove features for:

  1. product development;
  2. security;
  3. legal compliance;
  4. technical compatibility;
  5. third-party service changes;
  6. performance improvements; or
  7. commercial reasons.

Templates and design features may be updated, replaced or retired.

Where an existing published Invitation uses a legacy design, we may allow it to continue displaying in its existing form.

However:

  1. retired designs may no longer appear in the editor;
  2. retired designs may not be available for new Invitations;
  3. editing an Invitation may require migration to a currently supported design;
  4. legacy elements may no longer remain editable;
  5. the appearance of an edited Invitation may change; and
  6. necessary security or compatibility changes may affect an existing design.

Where practical, we will not change an existing paid Invitation merely because a new design version has been released.

36. Backups and data loss

We may use third-party database and cloud providers that perform backups as part of their services.

Backups are intended for operational resilience and are not a personal archive or guaranteed restoration service.

You are responsible for retaining original copies of photographs, music, text and other Content.

To the maximum extent permitted by law, we are not responsible for loss of Content caused by:

  1. account deletion;
  2. Invitation expiry;
  3. User error;
  4. a breach of these Terms;
  5. third-party failure;
  6. technical failure outside our reasonable control;
  7. unauthorised account access; or
  8. events outside our reasonable control.

37. Disclaimers

To the maximum extent permitted by law, the Service is provided on an “as available” basis.

We do not make any guarantee concerning:

  1. Guest attendance;
  2. Guest behaviour;
  3. the completeness or accuracy of User or Guest Content;
  4. uninterrupted availability;
  5. delivery of Invitation links, emails or messages;
  6. retention of expired or deleted Content;
  7. compatibility with every device;
  8. the performance of third-party providers;
  9. the suitability of the Service for a particular wedding; or
  10. any specific commercial, personal or emotional outcome.

Nothing in these Terms excludes an express promise displayed at checkout or a right that cannot lawfully be excluded.

38. Exclusion and limitation of liability

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for:

  1. fraud or fraudulent misrepresentation;
  2. death or personal injury caused by negligence where such liability cannot lawfully be excluded; or
  3. any mandatory consumer right or statutory remedy that cannot lawfully be excluded.

To the fullest extent permitted by applicable law, Corevia Studios Pte. Ltd., Beloved Promises and their directors, employees, contractors, affiliates and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, punitive or economic loss, including:

  1. loss of profit, revenue, business or opportunity;
  2. loss of anticipated savings;
  3. wedding, travel, accommodation, venue or vendor expenses;
  4. emotional distress, disappointment, inconvenience or loss of enjoyment;
  5. reputational damage or loss of goodwill;
  6. loss, corruption, alteration or deletion of Content or data;
  7. missed, incomplete, inaccurate, delayed or duplicated RSVP submissions;
  8. incorrect information entered by an Account Holder, User or Guest;
  9. failure of an Invitation link, email, message, notification or one-time password to be received;
  10. differences in how an Invitation appears or operates across devices;
  11. disputes involving couples, Guests, wedding planners, agencies or vendors;
  12. unauthorised access caused by an Invitation link or QR code being shared, forwarded, copied, published or indexed;
  13. copyright, privacy or other claims arising from User Content;
  14. information entered into free-text sections;
  15. the acts, failures, interruptions or outages of third-party providers;
  16. the postponement, relocation or cancellation of a wedding or event;
  17. the cost of obtaining a replacement product or service; or
  18. events outside our reasonable control.

Beloved Promises does not promise or guarantee any refund, reimbursement, credit, compensation, replacement service or payment merely because an error, interruption, data loss, complaint or other issue has occurred.

The purchase price paid for an Invitation does not represent:

  1. a guaranteed refund;
  2. an agreed compensation amount;
  3. a minimum amount payable;
  4. an admission of liability; or
  5. an amount that will automatically be returned if the Service is interrupted or unavailable.

38.1 Paid Invitations

Where liability cannot lawfully be excluded but may lawfully be limited, the combined total aggregate liability of Corevia Studios Pte. Ltd., Beloved Promises and their related parties arising from or relating to an affected paid Invitation will not exceed S$40.

The S$40 limitation is a combined maximum for all claims arising from the same or related events.

It is not payable separately for each:

  1. claim;
  2. incident;
  3. User;
  4. Guest;
  5. loss; or
  6. cause of action.

The S$40 limitation does not create an automatic entitlement to payment.

Liability must first be legally established before any amount may become payable.

38.2 Free, beta, trial, preview and unpaid Invitations

To the fullest extent permitted by applicable law, all monetary liability arising from or relating to a free, beta, trial, preview or unpaid Invitation is excluded.

No refund, credit, reimbursement, compensation or other monetary payment will be provided in connection with a free, beta, trial, preview or unpaid Invitation.

This includes where:

  1. the Invitation becomes inaccessible;
  2. the Invitation is interrupted or unavailable;
  3. the Invitation expires;
  4. the Invitation or account is deleted;
  5. Content or RSVP information is lost;
  6. a technical error occurs;
  7. a third-party service fails;
  8. a Guest does not receive or respond to an Invitation; or
  9. a feature is restricted, modified or withdrawn.

Users of free or unpaid Invitations acknowledge that:

  1. the Service is provided without charge and on an “as available” basis;
  2. features may be restricted, modified or withdrawn;
  3. the Invitation may contain a watermark;
  4. it may become inaccessible seven days after creation;
  5. its Content and RSVP information may subsequently be permanently deleted;
  6. uninterrupted availability, data retention and restoration are not guaranteed; and
  7. the User is responsible for retaining original copies of all Content.

Where liability relating to a free, beta, trial, preview or unpaid Invitation cannot lawfully be excluded, the User’s rights and any available remedy will be limited to the minimum remedy required by applicable law.

38.3 Enforceability

If a limitation or exclusion in this section is found to be invalid or unenforceable, it will apply to the greatest extent permitted by law.

The invalidity or unenforceability of one limitation will not invalidate the remaining exclusions and limitations.

39. Your responsibility for claims

To the extent permitted by law, you are responsible for reasonable losses, claims, liabilities and expenses directly resulting from:

  1. Content you supplied infringing another person’s rights;
  2. your unlawful use of guest information;
  3. your fraudulent or unlawful conduct;
  4. your unauthorised publication of confidential information; or
  5. your serious or deliberate breach of these Terms.

We will take reasonable steps to reduce avoidable losses and will notify you of a relevant third-party claim where reasonably practicable.

40. Events outside our control

We are not responsible for delay or failure caused by events outside our reasonable control, including:

  1. internet or telecommunications failures;
  2. cloud-provider outages;
  3. cyberattacks;
  4. power failures;
  5. failures of payment, mapping, email or authentication providers;
  6. natural disasters;
  7. epidemics or public-health events;
  8. governmental actions;
  9. civil unrest;
  10. labour disputes; or
  11. changes imposed by third-party platforms.

We will take reasonable steps to restore affected services where practical.

41. Privacy

Our collection, use, disclosure, storage and protection of personal data are described in our Privacy Policy.

These Terms and the Privacy Policy should be read together.

Where Account Holders collect information from Guests, they are responsible for ensuring that their collection and use of that information are lawful.

Our use of cloud, database, analytics, payment and other service providers does not remove our responsibilities under applicable data-protection laws.

42. International use

The Service is operated from Singapore.

Users outside Singapore are responsible for ensuring that their use of the Service and collection of Guest information comply with the laws applicable to them.

Mandatory consumer or privacy rights in a User’s country may continue to apply even where these Terms select Singapore law.

We do not represent that every feature, contractual restriction or privacy practice is suitable for every jurisdiction.

We may restrict access from a country or region where legal, regulatory, payment, security or operational concerns arise.

43. Complaints

You should contact us before commencing a claim so that we have a reasonable opportunity to investigate and address the matter.

Complaints may be sent to:

contact@coreviastudios.com

Please include:

  1. your name;
  2. the email address associated with your account;
  3. the relevant Invitation details;
  4. a clear description of the issue;
  5. relevant supporting information; and
  6. the outcome you are requesting.

We aim to acknowledge or provide an initial response within three working days.

This is a response target and does not guarantee that every investigation will be completed within three working days.

44. Changes to these Terms

We may amend these Terms to reflect changes to:

  1. the Service;
  2. our business operations;
  3. payment or pricing arrangements;
  4. applicable law;
  5. security requirements;
  6. third-party services; or
  7. technical functionality.

We will notify Account Holders of material changes by email before they take effect where reasonably practicable.

Advance notice may not be possible where an immediate change is required for security, fraud prevention, legal compliance or urgent technical reasons.

Continued use of the Service after updated Terms take effect constitutes acceptance of the updated Terms, to the extent permitted by law.

Changes will not retrospectively increase the amount already paid for an existing Invitation.

The introduction of a material change does not automatically entitle a User to cancel a purchase or receive a refund, except where required by applicable law.

45. Communications

We may send service-related communications to the email address registered to your account, including:

  1. account-verification messages;
  2. security notices;
  3. payment information;
  4. important Service updates;
  5. material changes to these Terms;
  6. expiry-related information where provided; and
  7. support communications.

You are responsible for keeping your registered email address accurate and checking your spam or junk folder.

We do not guarantee that every email or notification will be successfully delivered.

46. Assignment

You may not transfer your rights or obligations under these Terms without our written consent.

We may transfer our rights and obligations as part of a restructuring, financing, merger, acquisition, sale of business or transfer of the Beloved Promises Service, provided that doing so does not remove mandatory rights you have under applicable law.

47. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue in effect.

48. No waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.

49. Entire agreement

These Terms, our Privacy Policy, the checkout information and any additional conditions expressly presented for a feature form the agreement between you and us concerning the Service.

They replace prior statements or understandings concerning the same subject matter, except where applicable law provides otherwise.

50. Third-party rights

Corevia Studios Pte. Ltd., its directors, employees, contractors, affiliates and service providers may rely on the protections and liability limitations expressly provided for them in these Terms.

Except for those persons, and unless expressly stated otherwise, a person who is not a party to these Terms has no right to enforce a provision of these Terms.

51. Language

These Terms are written in English.

Where a translation is provided, it is for convenience only.

To the extent permitted by applicable law, the English version will prevail if there is an inconsistency.

52. Governing law and jurisdiction

These Terms are governed by the laws of Singapore.

Subject to any mandatory consumer rights that apply in your country of residence, the courts of Singapore will have exclusive jurisdiction over disputes arising from these Terms or the Service.

Before commencing proceedings, you must first contact us and provide a reasonable opportunity to investigate the dispute.

Nothing in these Terms removes or restricts a consumer right that cannot lawfully be waived or limited.

53. Contact information

Beloved Promises is operated by:

Corevia Studios Pte. Ltd.
UEN: 202624870W
07 Seletar Road
Singapore 807014

General support: hello@coreviastudios.com

Complaints and disputes: contact@coreviastudios.com